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Unroll.Me is a legitimate service, but whether it's "safe" depends on whether you're comfortable with its business model. Its privacy notice says Unrollme LLC is a NielsenIQ company that collects copies of the commercial emails you receive, such as receipts and delivery confirmations, and uses them to produce deidentified and aggregated market research for customers, including investment companies, consumer brands, media companies and data brokers. In plain terms, the free unsubscribe tool is paid for with data about your shopping.
Key takeaways
- Owner: Unrollme LLC, a NielsenIQ company, per its privacy notice effective April 14, 2025.
- What it uses: commercial emails such as receipts, for reports, lookalike models and audiences sold to its customers.
- History: in 2019 the FTC finalized an order against Unrollme Inc. for misleading users about how it accessed and used their email.
- Free alternative: Gmail's own Manage subscriptions view, where it's available to you, plus your mail app's unsubscribe link.
What Unroll.Me says it collects and why
Unroll.Me's privacy notice describes users as part of a "consumer panel" and calls them "panelists". According to the notice, it:
- collects the commercial, promotional and transactional emails you receive, including purchase receipts;
- creates pseudonymized or deidentified datasets about your transactions and those emails;
- provides deidentified and aggregated reports to customers on things like retail sales, consumer preferences and advertising;
- uses automated processes to infer information about you and create lookalike audiences that its customers use for interest-based advertising;
- may combine panel data with information its customers provide, such as purchase records.
For US users, the notice says Unroll.Me may "sell" or "share" some personal information as those terms are defined in US law. It also says your directly identifiable personal information will never be sold or shared with its customers to target you or sell to you.
The 2019 FTC case
In 2019 the US Federal Trade Commission finalized a settlement with Unrollme Inc. The FTC said the company told users it wouldn't "touch your personal stuff" while sharing their e-receipts with its then parent company, Slice Technologies, for market research. The final order, announced December 17, 2019, bars the company from misrepresenting how it collects, uses, stores or shares information from consumers' email accounts, and required it to notify affected users and delete stored e-receipts unless those users consented to keep them. The company is now part of NielsenIQ, and today's privacy notice spells out the data use openly.
Your choices if you already use it
- Opt out of sales: the notice says to open the app's Settings, go to Mailboxes, choose your email address and then Manage My Data.
- Delete your data: the notice says Unroll.Me can't delete your information without also deleting your account, so deleting the account is the way to remove it.
- Remove its access to Gmail: in your Google Account, open the linked apps and services page, find Unroll.Me under access to your Google Account, open See details and choose Remove access. If you connected with an App Password instead, delete that App Password in your Google Account.
- Make a privacy request: the notice says you can also email [email protected] with the subject line "Privacy Rights", for example to ask what has been shared.
The notice also says Google restricts how third parties use its Gmail API, so the rules on your data differ depending on whether you signed in with Gmail or with an App Password; the Settings page of your Unroll.Me dashboard tells you which applies.
Free ways to unsubscribe instead
- Gmail Manage subscriptions: Google is gradually rolling this out. On a computer, open Gmail and click More, then Manage subscriptions, to see senders and unsubscribe in one place. Gmail says it unsubscribes you from that sender's active lists, and future mail from it goes to spam.
- The unsubscribe link in your mail app: many apps show one next to the sender name for bulk mail. See how to unsubscribe safely before clicking links inside suspicious emails.
- Filters: route newsletters out of your inbox automatically; see our email filters guide.
- Aliases: give shops a separate address so you can cut them off later; see how to make an email alias.
For how other unsubscribe apps compare, read are unsubscribe apps safe?
Frequently asked questions
Who owns Unroll.Me?
Its privacy notice says Unrollme LLC is a NielsenIQ company. NielsenIQ is a market research company.
Does Unroll.Me sell your data?
Its privacy notice says it may "sell" or "share" some personal information as defined in US law, mainly as deidentified and aggregated reports, models and audiences built from commercial emails such as receipts. It says your directly identifiable information is never sold to target you, and the app has a Manage My Data option to opt out.
How do I delete my Unroll.Me data?
The notice says Unroll.Me can't delete your information without deleting your account. Delete the account, then remove its access to your email (for Gmail, in your Google Account's linked apps page).
What is a safer alternative to Unroll.Me?
Gmail's built-in Manage subscriptions view (where it's rolled out to you), your mail app's unsubscribe link, filters and email aliases do the same job without giving a third party access to your inbox.
Sources
Official sources this article relies on, checked October 19, 2026. Rules and prices change, so confirm details at the source.
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